About PacificCARE Family Enrichment Society (CCRR) Child Care Resource & Referral

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Our Vision

Thriving Children & Enriched Families

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Our Mission

To enrich children and families by providing quality programs, services and resources.

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Our Story

Originally named The Pacific Child and Family Enrichment Society, PacificCARE Family Enrichment Society was founded in 1989 by child care professionals who had collaborated for 15 years. This nonprofit organization operates primarily through the Child Care Resource and Referral Program (CCRR), funded by The Ministry of Education and Child Care, aimed at improving child care accessibility and quality in Central and Northern Vancouver Island.

The CCRR program serves over 40 communities in British Columbia, offering families access to licensed child care and providing information, resources, and referrals. PacificCARE’s CCRR services cover Vancouver Island from Ladysmith to Port Hardy on the West Coast to Powell River on the East Coast, with offices in multiple locations and outreach to more than 30 communities.

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Board of Directors

Krista Maddex Board Chair
Leighann Ruel Vice Chair
Rob Anderson Treasurer
Angie MacDonald Secretary
Shelley Birchard Board Member

Our Staff

Holly Carriere Chief Executive Officer
Michele Juniper Administrative Assistant
Jessie Dean Programs Manager
Sandy Weeks Ladysmith & South Nanaimo Child Care Consultant
Dee McKinney Nanaimo Child Care Consultant
Juliet Klunder Nanaimo Child Care Consultant
Sarah Martman Oceanside Child Care Consultant
Heather Mazzotti Gold River Child Care Consultant
Lou Lovrin Campbell River Child Care Consultant
Alison Boucher Part-time Campbell River Child Care Consultant
Laura Chandler Port Alberni Child Care Consultant
Kimi Henderson West Coast Child Care Consultant
Desiree Hunt North Island Child Care Consultant
Sarah Levkoe North Island Child Care Consultant


We believe every child is special, and that thriving children and families are foundational to a vibrant community. People who have access to information, bonding experiences and supportive networks are more likely to experience well-being and belonging.


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We work in partnership to develop mutual goals within community.

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We identify needs and respond with programs and services that enrich children and families.

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We uphold best practices and ethical standards in our provision of professional supports to children and families.

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We engage with and respond to the uniqueness of individuals, families and communities in the programs and services we offer.

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We support all children, families, and communities. Respecting all gender identities, sexual orientations, ethnicities, nationalities, belief systems, financial capacities, and diverse abilities.

Strategic Goals

Strengthen Systems

  • Board and Overall Organization
  • Build Capacity
  • Remaining Flexible
  • Roles and Responsibilities
  • Revamp Administrative Processes
  • Board Manual and Committees
  • HR Management and Finances

Improve & expand Communications Marketing

  • Marketing
  • Internal Relations
  • Public Relations
  • Communication with Communities
  • Indigenous Relations

Diversify Programs
& Revenue

  • Prepare for “What if?”
  • Annual Conference
  • Educational Programs

Develop A culture
Of Leadership

  • Lead by Example
  • Equality - Emotional Safety
  • Ethos of Leadership
  • Value Authenticity
  • Value Open-Mindedness